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How to Raise the Bar of Performance Excellence
OVERVIEW AND EXPECTATIONS
Special Welcome and seven areas of Excellence (5:22)
Module 1: The Character way of performance excellence
Start with one character quality per month (3:35)
Module 2: Innovation and performance excellence
Raise the excellence and productivity bar (7:36)
Module 3: Operational deficiencies
Bottom-line Competencies for dealing with deficiencies (9:19)
Module 4: Customer Centrality and performance excellence
It is still about putting the character First (0:40)
Module 5: Full engagement and its impact on performance excellence
Moving from Disengagement to full engagement (16:45)
Module 6: Final integration
Facilitating Perpetual Change (3:08)
RECOGNITION AND SOURCES
Special Thanks
Bottom-line Competencies for dealing with deficiencies
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